How can we help?
Help with your Baseline Bell account and tennis schedule.
baselinebell@gmail.com
Include your device/browser, what happened and the steps that led to it. Never send passwords, authentication codes, sign-in links or private signing keys.
Connect with your coach or players
Create an account, confirm your email and add your name and role. A photo is optional. On a phone, tap My connections. Use Browse & search to find someone, or open a shared profile link. A connection request must be accepted before you can schedule together.
Request a session
Choose a day and tap a time, or select + Session. Choose a connection, session type, date, time, duration and location, then send your request. It is confirmed when the recipient accepts. Both participants see the shared session in their own schedules.
Book your court separately
Baseline Bell coordinates sessions between people. It does not reserve courts or connect to a club’s court-booking system. Book your court through your club, then update Court is booked in the session. Changing this status does not change a club reservation.
Receive updates
Open Notifications in Baseline Bell and enable alerts on your device. Session requests, responses and cancellations automatically create updates for the other participant.
For the website on iPhone: open Baseline Bell in Safari, tap Share, choose Add to Home Screen, then open it from that icon and enable notifications. If alerts are blocked, check the relevant browser or iPhone notification settings. A network connection is required to send requests and load new updates.
Reset your password
On the login screen, choose Forgot password or haven’t set one yet? and request a reset email. Open the newest email link and check your spam folder if it doesn’t arrive. When signed in, you can also choose Change password.
Manage your privacy or delete your account
In Edit profile, you can update your information, remove your photo and change whether people can discover your profile. A small Delete account link appears at the bottom. Deletion requires your password and typing DELETE, and removes associated live records, including shared sessions.
Read our privacy policy for details. For help accessing, correcting or deleting your information, email baselinebell@gmail.com.